Privacy Policy

Washboard Labs LLC operates CallReady and is the business that handles the information described here. CallReady is the product name, not a separate company. CallReady does not answer your phone. Live phone answering is not available.

Information this service stores

• Business profile: name, trade, phone, email, timezone, and listed hours.
• Bookings: caller name, phone, preferred time, notes, confirmation id, and charge status.
• Stripe customer id and checkout session id. Card numbers are collected by Stripe and are not stored in CallReady.
• CallReady does not answer phone calls and does not keep a recording of a live conversation.
• Improvement notes from a business that started the 3 free bookings with a Stripe test card on file, or completed a $20 booking, stored with that business email.

Cookies

The desk uses an httpOnly cookie named cr_session. It is set when an operator enters the desk password, or when a business finishes card setup and opens the desk from that checkout — the same browser, or the signed link on the card-saved page. A second httpOnly cookie, cr_business, remembers the business after card setup starts, a $20 checkout starts, or a paid booking is confirmed in that browser.

How it is used

Washboard Labs LLC uses this information to run CallReady: put a card on file, book appointments, show the desk, and send a booking email when email delivery is configured. This product does not sell personal information.

Processors used when they are configured: Stripe for cards and checkout, Resend for booking and improvement emails, and Neon Postgres for stored records in production. Live phone answering is not part of this service.

Questions can be sent through usecallready.com. The commercial terms are in the Terms of Service.